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Privacy Policy

This policy applies to the Simwide Heat website at heat.simwide.com and to technical information requests submitted through this site.

Last updated and effective date: May 20, 2026

Introduction

Simwide Heat is a technical project presented by æ Aeonian Engineering Limited with European pilot evaluation through WIDE di D. Papa. We respect your privacy and process personal data only to the extent necessary to operate this website, respond to technical requests, evaluate potential pilot interest, and protect the integrity of our services.

Categories of personal data we may process

  • Contact details you submit, such as email address and country.
  • Project or property information you voluntarily include in the message field.
  • Basic technical and security data generated by website access, such as server logs, IP address, device or browser information, and diagnostic events.
  • Administrative or contractual data where later discussions progress into a technical or commercial evaluation.

Purpose and legal basis of processing

  • Pre-contractual or contractual necessity: to answer technical requests, assess pilot opportunities, and continue discussions initiated through the website.
  • Legitimate interest: to secure the website, prevent abuse, maintain service reliability, document technical inbound requests, and protect our operational and legal interests.
  • Legal obligation: where retention or disclosure is required by applicable law, accounting rules, or lawful authority requests.
  • Consent: where you voluntarily provide optional information beyond what is required for us to handle your request.

How long we retain personal data

  • Contact requests are retained for the period reasonably necessary to review, answer, and document the interaction.
  • Technical, accounting, or legal records may be retained longer where operational continuity, dispute handling, fraud prevention, or legal obligations justify doing so.
  • Where data is no longer needed, it is deleted, anonymized, or archived with restricted access according to the nature of the record.

Sharing of personal data

We may share relevant data with service providers that support infrastructure, hosting, email delivery, website security, analytics, accounting, banking, legal compliance, or technical operations. Data may also be shared with professional advisors or public authorities where necessary and lawfully required.

Security measures

  • Access controls and role limitation for administrative handling of requests.
  • Reasonable technical and organizational safeguards for storage, transmission, and service monitoring.
  • Periodic review of logs, site behavior, and abnormal events to reduce abuse and unauthorized access risks.

Your rights

Depending on the applicable law, you may have the right to access, rectify, erase, restrict, object to, or request portability of your personal data, and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a competent supervisory authority.

Access and correction

You may request a copy of the personal data we hold about you and ask us to correct inaccurate or incomplete information.

Deletion and restriction

You may ask us to delete or limit processing where the data is no longer needed or where a valid legal ground applies.

Objection

You may object to processing based on legitimate interest where your particular circumstances justify such objection.

Portability

Where applicable, you may request structured export of data that you provided directly to us.

Cookies and similar technologies

This site may use essential local storage or similar technologies to remember interface preferences such as theme selection. If analytics, advertising, or additional tracking technologies are introduced in the future, this page should be updated accordingly and any required consent mechanisms should be implemented before such technologies are activated.

Contact information

For privacy-related requests or questions about this policy, please contact info@simwide.com. Please include enough information for us to identify your request and respond appropriately.

Policy updates

This policy may be updated from time to time to reflect operational, legal, or technical changes. The latest version published on this page is the version currently in force.